RESPONSIBLE GAMING POLICY

Thrillzz’s Comprehensive Policy on Responsible Social Gaming

1.1. Thrillzz is dedicated to fostering a secure and responsible social gaming landscape. Our foremost objective is to ensure that while you participate in the diverse gaming experiences we offer, you remain cognizant of the potential risks associated with online gaming.

1.2. The Thrillzz Comprehensive Policy on Responsible Social Gaming (the “Policy”) is a cornerstone of our commitment, providing a comprehensive set of measures and controls designed to support responsible gaming behaviors.

1.3. This document should be read in conjunction with, and is complementary to, Thrillzz’s Terms of Use.

1.4. We reserve the right, in our sole discretion, to modify or replace this Policy at any time. You shall be responsible for reviewing and becoming familiar with any such modifications. Any changes will be incorporated into the Policy, and you should check the Policy periodically for updates. We will alert you about any changes by updating the “Last Revised” date of this Policy.

The Thrillzz Responsible Social Gaming Framework: A Detailed Overview

2.1. This Policy is designed to support your journey through our gaming platform, ensuring a balance between enjoyment and responsible gaming.

2.2. This framework encompasses a variety of tools and resources aimed at empowering you to maintain a balanced approach to gaming. We are committed to providing resources to assist you in leveraging these tools for an optimal gaming experience. For information or support, contact our customer support team by emailing support@thrillzz.

Promoting Balanced Gaming Habits

3.1. Thrillzz advocates for a holistic approach to social gaming, emphasizing its role as one component of entertainment and leisure. It is imperative that gaming remains a recreational activity and not a predominant daily focus.

3.2. Thrillzz offers fun, free-to-play gaming, but for those opting to make purchases on our services, it is advised to practice financial prudence and set definitive spending limits.

Framework for Controlled and Conscious Gaming

4.1. To facilitate a mindful approach to gaming, Thrillzz encourages you to periodically reflect on your gaming behavior by considering the following questions. Affirmative responses to several of these queries might indicate the need for a closer examination of your gaming habits:

• Time Management: Do you often spend more time gaming than intended, neglecting work, educational, family, or social obligations?
• Financial Impact: Have you found yourself making purchases that you cannot afford, leading to financial stress or debt?
• Mood Alteration: Do you turn to gaming as a way to escape from real-life problems, stress, or depression?
• Neglect of Other Activities: Has gaming taken precedence over other hobbies, interests, or daily activities that you once enjoyed?
• Relationship Strain: Has your relationships with family, friends, or colleagues suffered due to the amount of time or money you spend on gaming?
• Chasing Losses: Do you continue to game in an attempt to earn prizes to account for purchases, often increasing your in-app purchases or gaming time?
• Inability to Stop or Reduce Gaming: Have you made unsuccessful attempts to cut down or control your gaming?
• Concealment and Lies: Do you hide the extent of your gaming from others or lie about how much time or money you spend on gaming?
• Guilt and Regret: Do you feel guilty or remorseful after a gaming session?
• Borrowing Money or Illegal Activities: Have you ever borrowed money or engaged in illegal activities to finance your gaming?
• Neglect of Self-care: Has your physical or mental health deteriorated due to gaming, including neglect of personal hygiene, sleep, or eating habits?
• Withdrawal Symptoms: Do you feel restless, irritable, or anxious when trying to cut down or stop gaming?

If you find that your responses to these questions cause concern, Thrillzz strongly recommends seeking professional guidance and support. We are committed to providing a safe gaming environment and encourage responsible gaming practices among all our users.

4.2. Our guidelines for safe gaming include recommendations for setting time and financial constraints, alongside recognizing the need for periodic disengagement from gaming activities.

Support Services for Gaming Management

5.1. For individuals facing challenges with gaming habits, Thrillzz endorses contacting specialized organizations such as Gamblers Anonymous (www.gamblersanonymous.org), the National Council on Problem Gambling (www.ncpgambling.org),  and the International Centre for Responsible Gaming (www.icrg.org). These organizations offer invaluable resources and support for addressing issues related to gaming.

Procedure for Account Closure

6.1. You may deactivate your account by contacting our support team at support@thrillzz and requesting account deactivation.

Safeguarding Against Underage Gaming

7.1. Thrillzz enforces stringent age verification protocols to ensure a safe and appropriate gaming environment. We strongly advocate for responsible management of devices and accounts in households with underage individuals.